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Ettevõtte nimi Sitel Bulgaria
Ametikoht Customer Service Representative for PHILIPS
Töökoha asukoht Bulgaaria
Töö kirjeldus Your Tasks: • Communicate with existing customers in order to solve their technical, formal and administrative issues • Give information about the product to existing customers via phone, chat and e-mails • Transfer more difficult inquiries to higher level if necessary • Chore of gaining information about what customers expect/want from the client and e.g. identifying customer satisfaction • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied • Proactively propose improvements and feedback in processes and ways of working to Team Management / Operations Manager • Inform the management of any scope changes, or new support needs arisen.
Nõudmised kandidaadile We are looking for full-time employees meeting the following requirements: • Fluent command of both spoken and written Estonian • Very good command of English • Excellent communication skills • Good numerical and verbal reasoning skills • Adequate technical skills • Excellent MS Office Professional skills
Kehtiv kuni 27.12.2017
Kontaktid Vaata kontaktandmeid ja kandideeri

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